HIER/ WASHING MACHINE
POOR SERVICES

Sub- Reg. my complain No. 10000147477 Dt. 25.06.09

Dear Sir,

I would like to inform you that one complain for my washing machine which is out of order was registered vide your complain no. 10000147477 on Dt. 25.06.09

Today is 20th of July and this complain is still pending. You can see the standard of

Services provided by you. I use to call every alternative day to the customer services but I get only assurances. After making so many calls your service engineer has visited once on 3rd of July saying that next day he will change the necessary part.

Not only that your customer care has provided me so many nos. where I should contact

9873568310 this gentleman never picks up the phone he has only music on his phone to hear to the customer and making fool of it.

I also contacted following nos. 65641620, 64652135/36 but all has the same answer we are forwarding the message as on urgent basis.

Now you pls tell me what option you have left with us to knock to consumer court only.

This is a matter of SHAME for your company. Making only high promises to sell your products and in the name of services giving your customers only disappointments.

Through this letter I would like to inform you that if this problem will not be done in next two working days we shall lodge this complain to consumer court.

Thanks & Regards

Raj Shekhar

Ashirwad Apartment

Flat-47

Sector-12, Plot-11

Dwarka

Delhi-110075

Ph-011-45537499

E-mail- raj123@cal3.vsnl.net.in

Company: HIER/ WASHING MACHINE
Country: India

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