Hindustan Petroleum/Bharat Petroleum
Fraud in Petrol filling stations

I am Jayant Isaac, from Durg-Bhilai (Chhattisgarh) India; I want to tell the incident that occurs almost every time when I go for filling the petrol or diesel in my car and bike. I would like to tell one incident when I went to the petrol pump for filling the petrol of Rs.100/- and said the petrol pump person to get me petrol of Rs.100/-, immediately the person filled the petrol of Rs.99.75 only. On asking for clarification he simply said that this much quantity only you will get for Rs.100/-. By getting this answer I argued with that person and insisted him to give petrol of full amount of Rs.100/- then he simply denied giving me the petrol of full 100/- rupees. This type of incidents always takes place with me as well as other customers. Now a days lots of customers are not having time to do all this conversation and they simply ignores it and says that it is a matter of only 25 paisa or 15 paisa, but I want to say that it is not a matter of this small negligible amount because when it is accumulated it becomes a huge amount that these people earns by cheating the innocent customer.

Can you please guide me the procedures to launch complaints against these frauds and do the needful.

Company: Hindustan Petroleum/Bharat Petroleum
Country: India

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