Hindustan Petroleum Consumer Gas
Very poor service

The service of HP Cosnumer Gas supply is very very poor and the consumer is always at the mercy of the supplier, who are acting like mafia's.

In this age of consumerism, as usual, any governement service is pathetic - similar is the story with HP cosnumer gas supply. If you get the dealers telephone line, then you are as fortunate as getting a lottery prize.

Then the story unfolds, once the booking for new cylinder is made. They will continously give you assuarnce, but the gas will reach you only after several reminders and almost when you are on the final edge of frustration..

HP should immediately act to bring these dealers to book, as in most cases they take premium from Hotels & restaurants and supply them these household gas, which is totally illegal. This results in short supply.

One such unscrupulous dealer is Lalji gas supply based at Kandivali (East). They sell off the gas cylinders allotted for households to restaurants ata high premium (Fast Food Restaurant, etc) and also to other households who pay extra.

The service of this dealer is "PATHETIC" and every month this is the same story.

If HP does not take any action against them we (consumers at Kandivali-East) who are having to bear with this STUPID, UNSCRUPULOUS, FRAUD dealer, will be bound to approach the appropiate forum for redressal.

Hope you would understand the pain and agony we (consumers) face from this dealer. There have been situations wherein we have had to eat out at restaurants as our gas (02 cylinders) were fully exhausted and had no gas to cook food, even after 25-30 days of having booked the gas with LALJI GAS AGENCY.

Company: Hindustan Petroleum Consumer Gas
Country: India

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