Hindustan Petroleum / LPG
Refusal to book the request for refill within 30 days of the last booking

I am a senior citizen and drawing my Gas Cylinders from Fairways Stores (LPG Distributor) Gopinath Bazar, Delhi Cantt, New Delhi and my consumer No. is 23327.

We are a family of 7 members and one cylinder does not last for more than 21-22 days. Whenever, we tried to book our order for another refill the same is refused on the ground that no such request can be entertained before the expiry of 30 days of the last delivery. This causes us lot of hardship especially in winter season when we have to manage last 5 - 6 days without Gas.

I just want to know is there any rule framed by the Government, which prohibits supply of another gas cylinder within 30 days of the last delivery. To my understanding there is no such prohibition.

I request you to kindly clarify and also to instruct the concerned Gas Agency to entertain the gas booking after 20 days.

Thanks & Regards,

D.N.Vadhera

Company: Hindustan Petroleum / LPG
Country: India

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