Hindustan Unilever Pureit
Utter failure of delivery mechnism of battery kit

I purchased a Pureit wateer filter launched by Hindustan Unilever in the last quarter of 2008 purely going by the reputation and goodwill of the Company. My consumer ID is 1926934360. The filtr is useless without a battery kit which needs replacement from time to time. As such, the battery kit needs to be replaced by the Company on payment basis by a new one as and when a demand is placed within shortest possible time. However in my case, i placed a demand for a new battery kit of Rs. 365 through Help Line No. 9212500600 on 11th Septemeber 2009. My booking No. is S09/DLI/0515007310. Despite repeated reminders to the help line and repeated assurance of the executives, I am still waiting for the same. Is this the fuctioning of a reputed Company like HUL which boasts of a very high reputation? If the Company can not deliver, then why to fool innocent consumers? I am seriously contemplating filing a complaint before the National Consumer Rights Forum on account of such deficiency of service for the inconveniences that your Company has subjected to me.

Company: Hindustan Unilever Pureit
Country: India

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