Hindware Ltd
Defective Commode

We had purchased Hindware commode from the dealer M/s. Monarch Ceramics on 10th April. We installed the same and came to know that there are manufacturing defect of pores in the commode accordingly we informed Hindware and they send their person Hasan and on 4th May a official complaint for replacement was place with complaint No. 4056. Hindware confirmed the replacement. Now the question is who we bear the cost of carting from Monarch to my residence and the charges of fixing the commode. As purchaser since it is not my fault the cost should be born by the Hindware which they had gross denied on 26th May. Initially one of there sales Mr. Parbhakar had agreed for carting to my residence. Now the things are denied. My grevience is why I should bear the cost for the mistake which not becasue of me. Please help me in the same

Company: Hindware Ltd
Country: India

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