Hitachi, 1.5 ton Split AC
Not getting the after sale service

This is to inform all the customers planning to buy AC that I have purchased a HITACHI 1.5 ton Split Air Conditioner from an authorized dealer of Hitachi in Kolkata, which I presume (now sure) the worst decision of my life. From the very next day of purchase the AC starts to give problems. I have given several intimations to the service centre of Hitachi at 188/1/1, Picnic Garden Road Kolkata West Bengal (Phone No. 033 – 2344 2185). The service centre persons have taken my mobile no. for 33 times (yes, I have counted!) to give me the necessary information very shortly, but till time they didn’t call me. Finally, on 9th June a technician from the service center had visited my residence and it was then detected that the AC was not working due to the malfunction of motor, which is to be replaced by the Hitachi. Till time I didn’t get that so called replacement. Probably the service center persons have planned to solve the problem during the winter i.e. after scorching summer. My family members are suffering badly in this scorching summer. I had already taken two days leave from my Office for this purpose.

SO NEVER BUY ANY HITACHI PRODUCT

Company: Hitachi, 1.5 ton Split AC
Country: India

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