Hitachi/ 1.5 Ton Split AC
Poor Workmanship for Hitachi Split AC Installation

I had bought Hitachi ACE Cutout Split 1.5TR AC from JD electronics (Hitachi Authorized Dealer) Ahmedabad on 5th June.

I had faced severe problem for installation of the machine and it took me 3 days to get the machine installed at my Home due to wrong commitment made by JD electronics.

The worst part is that the installation was done by unauthorized mechanic through JD electronics and not by Hitachi approved service provider.

This is really case of cheating the customer as we have paid agreed amount for AC but the Quality of installation is very inferior.

I contacted on toll free number and with your customer care offices Mr. Rutviz and they told me that Only JD electronics has special privileges to Get the Hitachi AC installed by Local Mechanic which is not at all acceptable.

He ensured corrective action within 2 days.

I had written mail to Regional Service head on 16th June but didnot get any response.

I have never experienced such pathetic service in today’s competitive world.

Ps help

Company: Hitachi/ 1.5 Ton Split AC
Country: India

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