Hitachi
Defective Air-Conditione

I had purchased a Window Air-conditioner of HITACHI on 10.03. from Hitachi Home & Life Solutions (India) Ltd., A-15, Mohan Co-operative Industrial Area, New Delhi-110044.

Although its been 1 year and 3 months and the AC has stopped working on 13.06.2009. I complained to the customer care and the service people said that the compressor / refrigerant gas is leaking and got finished. However, to my knowledge there is no need to refilling the gas for at least 8 years. I have inquired this from other dealers too. I am afraid that the dealer has given me a defected item.

I had called to the customer care many times, but the service department never responds to the complaint. No Body from the company is attending the complaint, since my hitachi complaint no is - 096090695303. The company is cheating people and misguiding also. I want my money back from this company, please help me.

Company: Hitachi
Country: India

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