Hitachi
Poor Service

July 9

To,

M/s Hitachi Home & Life Solutions India Ltd

Abhijeet, 9th Floor, Mithakhali Six Roads,

Ahmedabad-380006, Gujarat

Tel: - 79-26402024

Fax: - 79-26403486

Kind Attn: - Shinichi Lizuka (M.D.)

Sub: - Compalint on Poor Service

Dear Mr. Lizuka,

I have a strong complaint against the service of my 1.5 Ton AC.

I got this done by Local Hitachi dealer in Delhi (Monsoon Sarita Vihar) last September. Due to winters and fall conditions I didn't used it much then and now when I started the AC in June, there was no Cooling whatsoever.

On complaining with Hitachi same dealer came and have detected the leak at the welding, which is not our mistake. However they refuse to accept their mistake and they want charges to refill the gas for which they charged us last September.

Is there some authority in Hitachi who can help me

We would appreciate your immediate assistance on the above.

With Best Regards

Naveen Agrawal

91 9811181225

Company: Hitachi
Country: India

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