HLL Pureit Battery Kit
Not replacing

Poor Service of HLL Pureit Battery Kit

I registered a call on 25-05-09 to HLL Pureit Call Centre of banbalore for replacement of Battery Kit (complaint no: S09/bay/163100036). Till 30-06-09 I have not received the Battery Kit. I called up again to the Call Centre on 02, 16, 23 & 30-06-09 .They are repeating the same words of " within 2 working days our people will come and replace the kit". The Call Centre Executive added that i can escalate this issue to any of the higher officers. Customer does not have the system of closing the complaints. this HLL customer care is not caring their customer & irritating their customer & spoiling the name of the company.

Now i am hlepless. now i am thinking & i will recoment friends not to go for pureit.

Worst Service of the HLL Pureit Water Filter after Sales.

While selling the product, they run behind the customer, later for service, customer has to run/spend/waste time for complaints as they wont give a proper service.

Company: HLL Pureit Battery Kit
Country: India

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