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Worst Response from Hathway

Hi,

Please be very careful with Hathway executives. I've paid amount Rs.1000/- for hathway when the hathway executive told me that as per their process, customer have to pay the amount first and the connection will be given by the evening. No response from hathway for 2 days. After repetetive calls to executive, i got response that due to some problem, they are not able to give me the connection.

they asked me to go to head office and submit my receipt and then i get my money back (why should i go to their head office to get my money back??? it was really irritating)... After having repetetive arguments with their staff for returning my money, i dont see any outcome. So, i had to visit the headoffice and submitted my receipt. It was 2 months back. Till now, I did not get my money back.. I really got irritated and frustrated about this process by hathway.

I suggest - dont go for hathway connection.

Company: Home
Country: India

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