Home Loan - Birla home finance
No response to customer query on comparatively higher interest rate

Hi,

I have taken loan from (BHW) Birla home finance on floating interest rate, I'll repent for whole of my life on why I have taken loan from such institute which is not customer friendly, doesn't have proper process in place.. Anybody can increase your loan interest rate without intimating customer for the same. They will never reply to your query If you enquire on interest rate increase.

I have been following up since June but not yet got the clarity on why they are charging 11.75% Homeloan interest rate.

Now I'm planning to go to cunsumer court to get my queries clarified from BHW.

Thanks

Vikal

Company: Home Loan - Birla home finance
Country: India

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