Home Loan
Charging of Interest without the knowledge of Custome

Hi,

I had taken Home Loan from HDFC Bank. First they have issued the cheque for first payment. I cannot take the amount for first week. The reason is NRO account is not opened as I am NRI. They have also not issued the card to withdraw the amount. But they charged the interest amount. I asked them that I cannot use the amount you have issued for first week. So, I have requested to waive the interest for the first week. They refused and said that they cannot do anything. Banker said that we charge interest on the date of cheque issued. We never bother about the collection details. Later I received all the operations and got the amount.

I was really upset by this. Then the next incident arised.

As my father was the power holder, he called to the Bank and checked whether he can withdrew the amount of 5 lacs on start of Month. Banker responded that it can be done. But when I checked the statement occassionally on March end, 5 Lacs was disbursed and the projected interest was shown with the inclusion of 5 Lacs loan. This time, they had not issued the cheque. When I asked this query, they said that they have cancelled this transaction by mail.

If the amount is not properly disbursed as they said through cheque, then how can they show that the amount is disbursed on 02 March.

For first case, Myself and my father went to HDFC Bank to get the loyal response. But we got upset only.

The procedure they follow is not correct. For first case, if account is not operatable, how can they issue the cheque. For the second case, how can the NRO account statement can show the disbursement details as of 02 March for the cheque not issued. This was revealed till 23 March. Till now, I have not got any cheque from them. Also, I don't require this amount at this moment.

Thanks and Regards,

Haroon

Company: Home Loan
Country: India

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