Homeshop18
Neither replacing nor refunding

Order no - 701264863

Item title - Vox USB DVD Player with Built-in Speaker & 1GB MP3 Player Combo

Sub order no - 71305486

Order date - 27 may 09

Merchant name and no - Alpha Radios (300)

Subsequent complaint nos. - 1576557, 1576583, 1588340, 1869554, 1903948

Bought DVD and MP3 combo from Homeshop 18. Mp3 was defective. I asked for replacement of mp3. after a lot of requests, they replaced it. but this too was not functioning. it was not at all being recognised by PC or DVD. I asked for refund or replacement. They made false assurances that they are arranging pick up for repacement but it never happened. now it is 3 months from my purchase and i am waiting for replacement. now they dont even reply to my emails. I want to inform all consumers not to buy from homeshop 18 and also request that Homeshop18 shud be forced to replace mp3.

Company: Homeshop18
Country: India

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