Home shop 18
Defective mobile & pearl set

Sir/madam

I recently bought a mobile phones named H20 dual sim (model no.-V812) and also deccan pearls set set Rs 4490 and Rs 1599/- and our order no. were 701572357 and 701552982 respectively. The set we recieved was already having crack and when we asked the service man about it he told us to contact the company directly since his work was only confined to collect money. When we recieved our mobile phone, its headset was not working properly moreover the booklet they provided was not at all sufficient for understanding its functions properly .also another case was that connector was not there in the set which should be there because the charger pin was of different shape. The mobile touch screen stopped working after 1 week only and when we used to call the customer service they fistly do not attend our call or after listening the problems, asked us to wait for their service man to replace our order . we are still in wait for service man... kindly do not buy anything from homeshop18 since these people are a big gang of fraud and deserve nothing but a kick...

Company: Home shop 18
Country: India

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