Home shop 18
Ignoring my complaint... no resolution
- 10-26-2009
- 80
IN AUGUST I BOUGHT AN OLYMPUS CAMERA FROM HOME SHOP 18..AFTER 15 DAYS I GOT 2 KNOW ABOUT SOME TECHNICAL FAULT IN THE PRODUCT.VERY SOON I CONTACTED HS-18 AND I ASKED FOR THE SERVICE CENTER IN INDORE.BUT THERE WAS NO SREVICE CENTER.IN THIS CONDITION I WAS ASKED BY HS-18 TO SEND BACK THE PRODUCT TO THE DISTRIBUTION COMPANY FOR REPLACEMENT 15 DAYS BACK..THE DISTRIBUTION COMPANY REFUSES FOR ANY REPLACEMENT COZ OF NO INTIMATION PROVIDE BY D HS-18 TO THE DISTRIBUTOR.TODAY ON 26 OCTOBER MY CALL WAS TRANSFERRED TO A SENIOR NAMED Mr. VIVEK... HE COMMITED ME TO CALL BACK IN THE EVENING... NO RESOLUTION HAS BEEN GIVEN TO ME YET.
THE COMPANY IS IGNORING MY COMPLAIN..I HOPE SOMEONE HELPS ME OUT SOON..
Company: Home shop 18
Country: India