Home Town/Koryo 0.8 Ton A/C
Misguiding About Installation Charges while Purchase

I've purchased an 0.8 Ton Koryo Window A/C from Home Town (A division of Future Group), Punjagutta, Hyderabad. While purchasing at the store, the executive has informed me clearly that the instrument comes with INSTALLATION for FREE and No Stabilizer.

Now, the installation is done by the Manufacturing company but not by Home Town people. The installation guy has charged me for the installation and claims that there is no installation free offer.

When i called back to Hometown to find out why i was misguided, i came to know that the installation was free when the instrument was priced at an higher cost a month ago. Since when they cut down the cost, they've started charging for the installation.

But the front-end executive who demonstrated me the device, himself doesn't know about this thing and committed to me that the installation was free.

When i tried to talk to the "head-weighed" manager, he doesn't respond at all properly.

This is absolute mis-communication and cheating. Some action should be taken against this recklessness.

Company: Home Town/Koryo 0.8 Ton A/C
Country: India

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