Honda Activa
UNSATISFACTORY SERVICE BY THE DEALER ACTIVA

To,

The Customer care Manager,

Honda Motorcycle & Scooter India Pvt. Ltd.

Plot No. 1, Sector 3

IMT Manesar, Distt. Gurgaon

Haryana - 122 050.

Phone: 91 - 124 - 2290911-19, 2290926

Fax: 91 - 124 - 2290891, 2290890

Sir,

This is to inform you that, i had purchased an ACTIVA scooter from one of your authorised dealers M/S SANGAM HONDA, SAHIBABAD, GHAZIABAD, on 28th of 2008 under registration up14aw2509., engine no jc44e0091996 (There is a shocker problem in activa form week next onwards and as a consequence when ever it hit uneven surface voice come out very shabby. I complaint about this to the dealer and nearly 20 times they tried to repair but all there efforts were in vain. I really regret to inform that if such a small defect is not repaired, what happen when some major trouble erupts? Since till date (28/06/09) the defect was not repaired the front mudgaurd began to rust day by day. Now it seems that there is no other way but to replace the shocker and the front mudgaurd. Hence I request that the same may be replaced at the earliest.

If no action is taken i may be constrained to readdress my complaint legally. I hope wiser counsels will prevail and the needful will be done from your side without forcing me to take a drastic step.

Thanking you,

Manav Pathak

09313188736

Company: Honda Activa
Country: India

  <     >