Honda Activa
Delay in Delivery

22.10.09 KIND ATTN: CUSTOMER CARE OFFICER

From,

R.Dhilip Kumar,

British Cliff Club Resort,

Mount Peasant Road, Ooty – 643001 - Tamil Nadu.

Cell: 09037000899

To,

Customer Care Division,

Honda Motors.

Dear Sir,

I am R.Dhilip Kumar, doing business at Ooty- Tamil Nadu and booked a Honda Activa Bike in Chandra Honda (A Unit of Chandra Automobile India P Ltd., ) 1269 - Mettupalayam Road, Coimbatore - 641 043 In 08.06.2009 and paid an advance of Rs.1000/- (One Thousand Only)

This is represented by Mr. Saravanan Cell. No. 9944967041 a staff of Chandra Honda. He assured me that he will arrange hire purchase for the same vehicle. We have produced all the related documents to him after a week.

Then he asked me to give an advance of Rs.15000/- (Fifteen Thousand Only) for further proceedings. He has given me a SBI account No. 030078105738 In the name of K.Manjula a staff working at the same company at Ooty. We deposited the same amount on 24.08.09.

15 days back he said that your hire purchase form has been rejected by the bank. Then we spoke to Mr. Arul Kumar - Sales Manger (Cell. No. 9944967033) regarding this issue. He also assured me that we will arrange loan in some other Bank.

I am waiting from June ' 09 to Oct ' 09 around 5 months hearing the story of Mr. Saravan & Mr. Arul Kumar. There is no progress in this matter.

As a customer I request you to look into this matter seriously and take necessary action against the false guide lines given by Mr. Saravan & Mr. Arul Kumar for delay in deliver the Vehicle.

I am expecting your earliest reply in this regard.

Thanks & Regards

R.Dhilip Kumar.

Cell: 09037000899

Company: Honda Activa
Country: India

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