Household
Oadband low speed

Sir

I have a bitter experience about BSNL. My telephone No. is 0131-2430206 with broadband (750 plus plan). I m deeply sorry to say that despite my written complaint to GM Muzaffarnagar, no heed is paid to my request. It is so disturbing the net services here it is being v hard to utilise the services. I have to go several times to BSNL offices, located at Shiv Chowk as well as a far off placed office, the Head Office. It is v difficult to find out officers on their seat. No person, neither officials, nor officers are available at 11.30 am. And when they started coming after 11.00 their simple reply is….we have noted ur complaint and will do needful soon. But no action is taken. My speed of net is so slow that it is disconnected every minute (10 mbs/second). I went personally to BSNL office (at Shiv Chowk), lodged a complaint, after several complaints on phone, today at 11.00 am…No officer or officials were available except one or two staff. They asked me to lodge the complaint. No person attended my complaint till this time. Will u pl look into the matter…

Company: Household
Country: India

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