HP
Not able to get efficient technical support

Sir i am really dissapionted by the technical support u r giving. I had a problem in recovering my laptop factory setting using the one i had created initially. I ordered a recovery disc for my notebook. But i couldnot able to recover using the disc. I had informed again & this is the third time got the disc & still i m facing the same problem. I had given my notbook to nearest HP service station & they confirmed as the problem is in the recovery disc which i got from u. When i got my second disc i informed to one of ur executive & she convinced me as the last two DVD which i got were of same type & may not be compactible to my notebook, so she will send another type. But today i got the third DVD & indeed its the previous type only. So please stop playing with the customers. I m really fadeoff of calling u. If u r not able to solve a minor sofware issue the what can i say. I m being in touch with u from last 4 months & till now i did not get any solution from urside. Please do take this matter as an serious issue & short it out.

Please call me after 6pm otherwise on weekends (sat & sun day)

otherwise mail me.

Company: HP
Country: India

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