HP
HP COMPLAINT
- 07-28-2009
- 71
Hi There, I am actually a Technician at HP in India
wat you call the offshoring or outsourcing or wat ever.
Actually HP Directly dosent support customers... HP contracts their support to some third part Vendors Like Our Organisation which is " WIPRO" and its the Leading Vendor that handles HP SUPPORT.
If u Ask me, I would say not to buy HP in any near GENERATIONS... HP SUKS SATAN's ASS BIG TIME
HP is shit and I am Sorry to use this kind of Language, I mean it
I will Share my Exp with customers Like you allll...
Brand new computer just got it out of box not booting up (Disk Boot Faliure) GUESS WHAT HARD DRIVE IS MISSING in HP COMPUTER HOLY SHIT wat the hell
...same situation on other occasion Hard Drive gone bad... I said we would have to Replace the HDD Customer said R U KIDDING
I STUDIED A LOT AND CAME TO KNOW THAT HP PARTS ARE MANIFACTURED IN CHINA AND MEXICO FROM LOCAL VENDORS... HP DOES NOT MANIFACTURE THEIR PARTS... SO POOR QUALITY ASSURANCE
HP AND OUT OF WARRANTY
HP has nothing to do with you after the computer goes out of warranty and gives you only 1 year Warranty if the PC Crashes after 1 yr you are Fucked up alsoo HP dosent care to talk to you also unless u PAY for the SUPPORT and REPAIR FOR OOW PC would cost you big time
Many Customers call in just to ask some little INFO HP would charge $50 or 100 just for basic INFO
one day PC gets OOW and the PC crashed you r gone.
HP computer Crash Quickly Brand new PC Hard Drive Fail
mostly Video Cards Fail
HP video cards suck big time
the above mentioned scenarios are nothing... I came across many things Worse than that being an HP TECH
if the PC is OOW HP is done with the PC
I Think The above scenarios r enough for you to elminate HP
from the LIST
I would suggest for buyers to buy PC which are cheap with high warranty... In 2004 I bought a LG PC which had 3 yr warranty on it and it still works fine and Probably in US $ it would be some 500$
Luk for PC with more warranty
Actually Dell is good because Dell is the Manufacturer of their own pc so they have Control over Quality but not HP
I WOULD PREFER IN THIS ORDER
APPLE>>GATEWAY>> IBM>>E-MACHINE>>>>>>>DELL>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>HP
BUT IF ANY ONE OF THESE CAN GIVE YOU MORE WARRANTY YOU CAN GO WITH THAT PC
Company: HP
Country: India