Hp compaq
Horrible after sales service

My Compaq Presario V3749AU was given to the HP service centre in Pune (Simtech Computronics (P) Ltd. ) on 18/12. The problem being that on switching the power button on, there was no display or any activity from the hard disk. Even after repeatedly contacting the service centre, there has not been any specific answer from their side. And its a month now. And whenever I have called, all I was told is that they had ordered the part and received the wrong part. This has happened twice. On once occasion I was told the part has been dispatched from Delhi and they are waiting to receive it. there is a shortage of spares. On once occasion they said there is a shortage of spares all over the country which was supposed to be solved be last week end (10/01). But yet there was no response till today when I called them again. Even now I hav not been given any specific information as to till when the laptop will be repaired.

Company: Hp compaq
Country: India

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