HP COMPAQ NOTEBOOK
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Sub: Laptop V3155AU (COMPAQ) Serial. No 2CE64828XP purchased with invoice number J9D6618558 date. 18/01 from New Delhi

Sir,

I had purchased the above laptop on 18/01 and it started giving problem in the month of Jan. I had given it for servicing to your authorised centre at gurgaon in January. After investigation, he told its mother board is to be changed. No detail of the defect observed and rectification done was given to me in writing after repair. since it was working satisfactory, I also did not bother for collecting details of repair done by HP service centre. The same defect is reported now. It appears that temporary repair was done or some other old piece has been replaced in my laptop so that it should work for sometime. since the laptop at first repair was under warranty period and replacement was to be done free. permanent solution is not done.and it started giving problem again within few months of repair.

As the laptop started giving problem within warranty period, there was manufacturing defect which was not properly repaired during the warranty period, so it is my humble request to repair the laptop treating it within the warranty period. And I have got to Know that they are facing this motherboard issue in this particular model but stll no public declaration has been done regarding this.

Kindly acknowledge and also hoping for favourable response.

Thaking you

yours faithfully,

varun bhatia

phone no. 9972858008

Emailvarun.bhatia14@gmail.com

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Regards

Varun Bhatia

Company: HP COMPAQ NOTEBOOK
Country: India

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