HP Customer Service
Extremely disappointed with HP Customer Service!
- 10-17-2007
- 143
Sir,
I have puchased a laptop from DATAMATION SERVICES, 1st floor 7th heaven Complex, G.S Road
Guwahati (ASSAM) at 15th OCT.The Model number is HP 520 s/n CND7310XZF
p/n GU323AA#ACJ.But probadly after 1 day i, e at 17th OCT.My Laptop adapter did not work properly, then i conveyed the message to the sales person who has intracted with me when i purchased the laptop.then the person told me to go the service centre of HP at "Digital care"IEI building panbazar, Guwahati-01, but the person at the service centre told me that it will take more than 5 days to replace it. Then told the person to give me an alternate Adapter for the time for certain days. Same i have told to the sales person of DATAMATION, but he replied to me that, he can`t resolve my problem & he cannot provide me with a alternate Adapter for the time being. I need the adapter since i am having a very heavy schedule with my office & i need to use it up over there. So its quite a bad experience from py part to have with DATAMATION SERVICES & HP
Company: HP Customer Service
Country: India