HP dv5 1106 laptop
Laptop part replacement and poor services

Hi,

I purchased my laptop 1 year back in October. After some months there was overheating issues with my laptop, So i brought my lapotop to the JAIPUR service Centre of HP.They said that HEAT SINK is to be replaced.By considering the name of the company i thought it will hardly take 4-5 days but to my astonishment i still did not get my laptop's part replaced that is even after 23 days.

I did not expect such a poor service from HP.And adding to this whenever i called to the service centre they said that part will arrive tomorrow. Everytime i called i got same reply. Its like they are making fool of us.

Either they did not have any information regarding the status of my laptop repair which is highly unacceptable from such a company and its status

Or they did not want to tell me about my laptop part replacement which is against RTI act.

I am toally harassed by their responses and their act of procrastination.

Company: HP dv5 1106 laptop
Country: India

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