HP Gas
Harrasment by the HP COMPANY

I am an cutomer of HP GAS vide connection number 605810.

Respected Sir, It is very painful to contact you. I had a connection of HP Gas since 1996. My cylinder usage is very less as we are only two persons and we use other non-conventional methods for reheating or use Microwave for reheating so our cylinder usage is appx 7 to 8 months. We use to book it once one of the cylinder is finishes. This practice is going on till the month of May. when the supplier M/s Amarson has told that your consumer number is blocked as four more customers are using the same number, so kindly provide me the original booking bouchoure/ booking card along with the form which he given me to fill which should be duly signed by the MC of the area along with the attested photocopy of Ration Card. Which was submitted to him on 24/07. The agency person had mailed the same to Mr. prince singla at his mail address princesingla@hpcl.co.in on the very same day after attaching all the requirements.

He has also given me his phone number ie 09453702346 to contact hime after a weeks time. I tried the same number many a times which is either switched off or not attended. It is very surprising that how an officer can not attend a phone mentioned in customer support by the company (that shows that the phone was given and paid by the company for the benifits of the cutomers) goes unattended.

I contacted the agency many times but they told that Mr Singla had not sent any recommendations. Afetr 4 months I am forced to write this email to your goodself. kindly look into the matter personaly else3 I will be forced to obtain the gas cylinder oin black from the same vendor (which leads that you encourage black marketing) as the persons using ghas as the fuel are getting the cylinders from the same evndor while the legitimate customers like us are deprived of the same.

It shows that you encourage black marketing. As I will hence forth will be forced to book the cylinder before 6 months and the same will be used by the agency for black.

If I am not able to consume the cylinder with in six months than how can i book the same. Also when I had already provided the Attested photocopy of Ration Card and the residence proof duly signed by MC of the area then WHY THE HELL THE SERVICES ARE NOT STARTED EVEN AFTER 4 MONTHS. IT is also wroth mention here that My husband is an govt employee and residing in the govt accommodation provided by the govt. that means i can not sublet my residence or if i shift outside this I will earn more in terms of HOUSE RENT

KINDLY LOOK INTO THE MATTER PERSONALLY

MANISHA BHATNAGAR

AP - 9 GZS CET Bathinda

Company: HP Gas
Country: India
State: Punjab
City: Bathinda

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