HP Gas
Non Delivery of Cylinde

My consumer number of HP Gas is 606033 and have a two cylinder connection with HP gas agency (Customer No: 15119500, Divine Gas Service, Ulloor, Thiruvananthapuram, Kerala.) We normaly book after some days of one cylinder becoming completely empty. Whenever we book, normally they deliver after 15-20 days and that also only after continuous telephone reminders. This becomes very difficult in our busy schedule.

The last time I booked was through HP Any Time service which I found really helpful for working people like us. I did the booking on 16th March 09. (Booking No. 210466). To my surprise, I find that again I have to follow the good old method of calling those people and reminding them to deliver the cylinder.

Today is the 2nd of April 09 and I have not received the delivery. Kindly look into this matter and see to it that such inconvenience is not repeated. One more thing to clarify: Is it mandatory to call the agency for the delivery even after booking through HP Any Time?

Thanks & Regards

Shaji P K

Company: HP Gas
Country: India

  <     >