H.P. Gas
Delivery of refill cylinder too late

Hi,

we have a connection with H.P.gas at LADWA in distt. KURUKSHETRA.my consumer no. is 7953 by the name of sh. Balbir sharan . since last many months we are facing the problem while refilling the cylinder . last month also we booked for home delievery on 28/02/08.(booking no. 3098). but till date we did not recieved our cylinder.whenever we ask them for cylinder they tell us to wait for some time. on the other side a cylinder take 30 days to get empty . but a customer can not get his refilled cylinder evenafter 36 days . on the other side there is availability of cylinders in Rs 500/-in black (either it is by is shop keeper or agency delivery boy) when there is availability in black why not in the agency . where public go to cook there food?

what the company is doing in this conest? (i think company neednot do anything because the company sales remain same, either customer bought gas from the agency or from black market. there is no awareness about "after how many days a customer can get a cylinder after booking? ".

Company: H.P. Gas
Country: India

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