HP Gas
Gas transfe

Sir,

I am a resident of Virar (W) Pin 401 303 and my consumer number is 616467.

I had booked my cylinder 15 days from today, and till date I have not received my cylinder.

The dealer 'Vasai Bazar Gas' which is located two minutes walk from Virar Station (W) on Vartak Road, keeps informing me that gas will be delivered in 2 days, 3 days etc.. I am 76 year old man and very weak. We have not cooked food since past one week and we are all dining in hotel.

The two women who sits at the counter talks very rudely and literally starts screaming at the people who enquire about the late delivery of cylinders. They don't even answer to telephone calls as the receiver is always kept on the table.

Not only this when my son wanted to take a new connection from HP, these women directed him to go to 'Bharat Gas'.

My son, now receives 'Bharat Gas well in time'. It is rather very sad that at this rate when companies want business, customers are driven away. How can HP Gas improve in this style of working by employing such kind of staffs.

I would request you to kindlylook into the matter and treat this matter very seriously and let me know on my telephone N0. 95250- 2503 844 or C/o. Mob. No. 9324 811 313.

Regards,

K.C. Naik

Company: HP Gas
Country: India

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