HP Gas
Refusal of dealers to accept change of address and restore connection at new address

Am consumer of HP gas for past over 22 years at Nagpur with consumer No 115330. Recently I shifted my residence and requested my dealer - NGDA, Anjuman Complex, Sadar, Nagpur to shift my gas connection to the dealer servicing the area of my new residence. Accordingly, I was advised to contact Sunita Gas Agency, Das Number Puliya, Kamptee road, Nagpur. I also received SMS from HP giving following details -

" You have been Auth Code No 7GQNUF2. Your account No 11471100 has been closed with us" on 09/06. We have been running from pillar to post since then for getting the gas supply at our new adress but to no avail. Sunita Gas Agency asked us to get some documents along with the regulator, which when produced, they refused to accept the same sayng that our new house location does not fall under their service area. On contacting my previous dealer, they say they have nothing to do with us. We are runnung without gas and there appears to be no solution.

PLEASE HELP ME IN GETTING MY GAS SUPPLY RESTORED AST MY NEW RE$SIDENCE> ISHALL BE EVER SO GREATFUL FOR THE SAME

Company: HP Gas
Country: India

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