HP Gas
Irresponsive reply/rude behaviou

Sir,

I am a user of HP gas with consumer No.601742 of your company dealer SHAH CHARAAG at Channi Himmat, Jammu. But it is sorry to inform you that the service and behaviour of the said dealer is not upto to the repotation of HP company. Two day before jammu bandh, telephonically I booked my gas cylinder to deliver at home. But the same cannot be delivered, when I asked them the reason after three days they gave the plea of disturbance. But it is very strange to say that after one and half monththey forgot about my booking. Than I personally visited the office of the dealer SHAH CHARAAG and got my booking registered in their booking register at page no.43 dated 1-09.For delivery of two cylindres. The same was not delivered upto 5th September, than again I rang them for delivery but the answer was more shocking for me they showed their helplessness in delivering the cylinder at my residence and asked me to take the cylinder if you need it. Our auto is out of order and more over we are not bond to deliver cylindeer in that area. Than I visited your company office opposite Hotel Asia, and met Mr. Jasbir Singh and narrated him the whole episode. After returning from office on 12th September I again visited the SHAH CHARAAG and Told him that I visited your company office and tthe told me that this is ur area and you have to deliver it. Than they promised me that they will deliver it tommorrow positively. Than after two days wait and spoling my two days in their wait for delivery. On Monday 15th September again I met Mr. Jasbir and narrated him the whole mischeves of the dealers SHAH CHARAAG. Its my request to your good self plz look into the matter otherwise I will be forced to ahead towards consumer court for the harrasment I faced by ur dealer.

Company: HP Gas
Country: India

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