HP gas(SOHAM GAS SERVICE, THANE)
HARASSING THE CUSTOMER

I had gone to SOHAM GAS SERVICE for a connection with a paper transferred from yogesh gas service, bandra...

The lady there seemed busy, and told me to and verify the paper from Bandra as it was wrongly printed. I asked her how does she know it was wrongly printed. Her response was because i wanted 2 cylinders and only one was mentioned on the paper, so i asked her to give me one cylinder, and she refused and stuck to her argument of --the paper is wrongly printed. I told her to give me a new connection, to which she said i would have to pay 6000 rupees.i agreed .so she filled a form and told me some one would come for verification.its been a week and no one s come.so i called today and they say you come to the office. I told them i was ther, now why are you calling me--so the reply was to take the connection.so i told them what about verification.. no answer..now they want me to come to the office, when i go there they would want some other paper. for no reson they have told me the previous paper is wrong.

what do they think, we are fools.they are just trying to harrass the customer.isnt it time that India fights against such corruption and the company sees to it that such people are not given gas agencies.they are here to serve the people and not harrass them. I STRONGLY RECOMMEND THAT SOME ACTION BE TAKEN AGAINST THE AGENCY

Company: HP gas(SOHAM GAS SERVICE, THANE)
Country: India

  <     >