HP India
Non receipt of gifts even after eight weeks

I purchased a compaq presario laptop on 20th sep 2008 and sent the necessary documents alongwith a demand draft of Rs.999 to HP redemption cell, First Floor, A-2, Okhla Industrial Area, Phase 1, New Delhi to avail free gifts under HP/Compaq presario notebook student offer. Redemption code no. JGE2SJEEPO was alloted to me and confirmed by E mail. It was assured that after receiving the required documents gifts will be sent within six weeks.

I regret to inform you that till now I have not received my gifts-option (a) Back pack and Creative MP3 player. It is informed by my bank that Rs 999 has been paid on 31 oct.

In my opinion this kind of delay and that without informing any reason cause a big question on the reputation of a company like HP. Moreover no reply is given about the redemption status of my query to hpredemptions@solutions-intg.com

I hereby request you to put the matter before the company to fulfil the commitments made at the time of selling the product.

with regards,

Ayush Sachdeva

Amity University

NOIDA (Sector-125)

Company: HP India
Country: India

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