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Hi,

I have given my Laptop to HP Services Centre on 10/11/08 for some product servicing.your service centre people assured to return my Laptop within a weeks time after completing all the neccessary changes and repair in it but Its been almost two month and I am still awaiting to get my laptop back. I have called up to your service desk 8-10 times and use to hear the same excuse that there is some shipment delay. I am suffering loss without my laptop as I dont have another PC / System to use and I dont have any faith left in HP with your poor service quality. Also your service centre supervisor is not cooperative over phone. Trust me I'll not suggest any body in my friends and family to buy any HP product now on. I think I have written a lot and you can understand how much problem I am facing. I am hurt.

Please do the needful so that I can get my Laptop back with all the repair done.

Also find the details of service call report:

Token No: L99, Case No:2603997159, Date: 06/1/09

Kind Regards,

Jai Prakash Gupta

GSM: 9818251755

Company: HP Laptop
Country: India

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