HP Laptop
Eplasment of charger under warranty

I had bought laptop of Hp of dv5 series having product no: FZ728PA#ACJ, SERIAL NO: CNF83516K3 from home town Lucknow in October. The charger (CT NO: W97930FA9VMCRM) was not Working since May 09. My son had consulted from Bareilly service center where he was studying. They had said that both no of the respective laptop and charger are not matching. So the charger couldn't be replaced even under the warranty period. Later on i consulted in hp service center they told the same thing. So i get it repaired from hp service center in Lucknow. As a customer of the world reputed company. I'm facing this problem. I would be highly obliged if you look into this case and replace this as soon as possible as it is under warranty.

Company: HP Laptop
Country: India

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