HP/ LAPTOP
To repaire the laptop within warranty duration
- 11-12-2009
- 101
The partitioner bought a laptop from HP (compaq Brand) from the company with one year warranty. nearly after 8 months the display panel started malfunctioning and showed only colored bars. after this the laptop is submitted on 23-10 to the HP service center at Allahabad for repairing. As the company commit to repair the hardware of laptop within three days. but till today (12-11) ie 20 days later the company has not repaired the laptop. The concerned persons at service center use to say the part is not available, which is not an excuse for the customers, as he paid the money in advance for this warranty also. The petitioner is the research student at university of Allahabad, and his work is suffering a lot due to insincerity of the HP company personals.
kindly, take the action against the company and direct the company personals (authorities) for quick relief of the petitioner, to which to laptop must be provide as soon as possible.
Company: HP/ LAPTOP
Country: India