HP Laptop
Hp laptop betry problem

Dear Sir,

I am Astha Verma residing at Pune. On 29/7/08, I gave my laptop for battery changing at Vintech Electronic System which is a authorized Service Center of Hp in Pune, during that time my laptop was in warranty period.

The last date of warranty was 1/08/08. But my Laptop battery has not changed yet, the people at service center are saying as you have given the laptop two days before the warranty period, so confusion is arising that whether the laptop is in warranty or not.

As per my conversation with Mr. Alok Joshi at Vintech Electronic 15 days back, he said that till now the procedure is going on and within two days we will inform you but till today no reply has come from his side. The details regarding my laptop are

Model: HP Pavilion dv2000

Serial no : 2CE7181133

Bill no : 13459 (Dated-01/08/07)

Task no : 5878 (Dated-29/07/08)

(service form)

Please confirm the status of my request as soon as possible.

It has been over a month that i am suffering due to miss-communication caused due to department.

Awaiting your reply.

Astha Verma

Company: HP Laptop
Country: India

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