Hp/laptop
Ad service & cheating

I am the unhappy customer since I bought my laptop from HP.

Recently I went with a problem to

RT Outsourcing Services Ltd

A-200, Okhla Industrial Area,

Phase-I (Main Road)

New Delhi 110020

Problem was that my system was getting restarted abruptly with a blue screen saying “physical dump memory” . I tried reinstalling windows vista through my recovery disk but it failed while formatting the drive continuously and I was not able to install my operating system.

When I went at the service centre at Okhla they told me that your system is out of warranty and asked me 1400 Rs for installing operating system and I agreed on that.

Just after two days I got a call from them that my RAM & DVD Drive is not working and I have to pay Rs 14000 to get my laptop repaired. When I went there with my laptop DVD Drive was working.

Due to shortage of money I asked my laptop back.

In response these people made me wait for 1 hr and 30 minutes, moreover they charged me 300 bucks and returned my laptop with some more defects, like my screen is not fitted well and some of keyboard keys are not working. I realized the defects when I came back to my home because I couldn’t check it in the service centre as I was getting late for my office. But the question is that when the problem was with the RAM and DVD then why they have tampered with the screen.

I tried to call them but nobody is picking up the call even.

It is disappointing and ridiculous on their part as they are harassing people.

Could you please get my additional defects repaired because those persons are running service centre for earning profit only.

Company: Hp/laptop
Country: India

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