HP Notebook
Giving pathetic excuses to avoid the warranty

Hi,

i have bought my hp notebook from Belgium. withing 6 months i started facing so many problems. the hard-disk makes a scratching sound, the dvd drive doesn't work properly, keypad gets heated up a lot and many other issues. i took my notebook to the service center and they agreed that there is a manufacturing defect, but then they said that they cannot cover it under warranty as the laptop model is not available in india. when i asked why, they said that the parts used will be different. they are simply making excuses. i have vowed never to buy hp products again. even customer service does not respond properly after registering complaint on the website. they say they will call back but they never call.

hp products really suck. and hp customer service sucks even more.

Company: HP Notebook
Country: India

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