Hp pavillion-dv 2046
Improper response from service centre

The wire connecting adapter and laptop has slightly teared off, but it is still working condition and giving proper charging to laptop. Today, during my visit to the service centre I asked the service representative to change the wire as their is no problem with the adaptor.

It was insisted to me that I should be getting the complete adaptor changed for a simple problem with the wire, the cost of adpator is INR 2500 which is pretty high!!! and I am not interested in shelling out this much money because my adaptor is completely fine!! I was also asked that I should get the stuff rectified from outside because hp service centre cannot change the wire.

Please take this in cognizance and help me to resotre my charger to normal condition.

Company: Hp pavillion-dv 2046
Country: India

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