HP Printer
Complaint Against Service Centre

Lskok es]

Jheku izcU/kd egksn;]

fo’k; %&esjk fizUVj cuus nsus o fu/kkZfjr frfFk dks u nsus o, d

miHkksDrk dks t#jr ls T;kknk ijs”kku djus ds

lEcU/k esa]o ckn esa ;g dg dj okil dj nsuk dh ;s ugha cusxk okj. Vh ds ckotwn]

egksn;]

fuosnu Lo#i vkidks voxr djkuk gSA fd izkFkhZ us ¼1½o’kZ iwoZ, d fizUVj, p0ih0 dk fy;k FkkA tks fd dqN fnu ugh pyk vkSj [kjkc gks x;kA izkFkhZ us bldh f”kdk;r vius nqdkunkj ls dh rks mlus crk;k fd ;s tks fizUVj gksrs gSaA budh T;knk ykbQ ugha gksrh gSAvki, d dke djks fd bldks csp dj nwljk fizUVhj ys yks vky bu ou eSA nqdkunkj dh ckr eku x;k pwfda esa, d cgqr NksVs ifjokj ls gwWAfdlh rjg eSus nwljk fizUVj ys fy;k ftles, d f”kdk;r mlh le; ls FkhA fdog MlVksi ij dkjVst vubUVky bu djszDVyh n”kkZ;k djrk FkkAeSus bldh f”kdk;r nqdkunkj ls dh rks nqdkunkj us eq> ls dgk fd blds vykok dksbZ vkSj ckr rks ugha fizUV rks fudky jgk gSA eSus dgk gkW rks nqdkunkj dgus yxk fd viuk dke pykvks ;fn fizUV ugha fudkysxk rks crkuk eS mldh ckr eku x;k dqN gh fnu ckn fizUVj us isij tke fn[kkuk “kq# dj fn;k vkSj fizUV fudkyuk cUn dj fn;k eSus ;s ckr nqdkunkj dks crkbZ rks nqdkunkj esjk fizUVj ysdj vkids lSUVj th 7@8 iVsy uxj 3 xkft;kckn x;k pwfda eS, d, sls foHkkx esa dke djrk gwW tgkW 24? kUVs dh fM;wVh jgrh ogkW eSdsfud us ;g dg dj Vky fn;k fd vkius blesa dkjVst fjfQy djkbZ gSA vkSj blesa dksbZ ckr ugha gSaa nqdkunkj ds eksckby ij esjh ckr gqbZ fd lj vki tks Hkh MSlVksi ij i< jgs gks ;g leL;k rks gS gh ugha ;s rks leL;k mlh fnu ls gSA ftl fnu ls eSus fizUvj [kjhnk FkkA vc rks dsoy ;s isij tke fn[kk jgk gSArks “kk;n esjs }kjk crkbZ x;h leL;k mudh le> esa vk x;hA vkSj mUgksu dgk fd vki viuk fizUVj ;gkW NksM- tkvks djhc 1@2? kUVs ckn ystkuk 1@2? kUVs ds ckn nwdkunkj ogkW x;k vkSj mlls ;s dgk x;k fd vki dk fizUVj lgh gks x;k gSA og tYnh esa FkkA vkSj esjk fizUVj esjs? kj nsdj pyk x;kA tc eS nsj jkr? kj vk;k vSZj eSus viuk fizUVj psd fd;k rks ik;k fd esjk fizUVj rks lgh gqvk gh ugha gSA eSus rRdky nqdkunkj dks viuh bl leL;k ls voxr djk;k rks nqdkunkj dgus yxk fd lj dy vki Lo;a pyuk os ysxk gekjh leL;kk dks lqurs ugh gSa “kk;n vki pyksxs rks lqu ysxsa vxys fnu eS vkids lSUVj mijksDr ij x;k tgkW fjlsilu ij, d ysfMt cSBh FkhA mu yksxks us fizUVj ds ckjs esa dqN fy[kk i dks ml fnu Vky fn;k x;k vxys fnu eS fcy ysdj x;k rks eq> ls dgk x;k fd vc ;s fcy vizwo gksdj vk;sxk rc vkidk fizUVj lgh gksxkAblds fy;s vki viuk fizUVj ;gh NksM-dj pys tkvks vkSj vkidks ;g fizUVj 23@10@2008 dks feysxkA fnukWd 23@10@208 dks eSus tfj;s Qkasu tkudkjh dh rks tc eSus Qksu fd;k rks fjlsilu ij tks ysfMt cSBh Fkh mUgksus dgk fd vki FkksM-h nsj es Qksu djks eSus FkksM-h nsj ckn Qksu fd;k ysfdu fdlh us Qksu ugha mBk;k eSus iqu%FkksM-h nsj ckn Qskau fd;k ysfdu Qksu ugha mBk;k x;k eSus vius lkFkh dk Qksu ysdj Qkasu fd;k rks Qksu mBk;k x;k ysfdu tSls gh eSus Qksu ij dgk eSMe e vkns”k dqekjn “kekZ cksy jgk gwWA rks fQj Qksu dkV fn;k x;k eSus iqu%Qksu fd;k ysfdu Qkasu ugha mBk;k “kk;n eSMe esjk Qksu u0 tku x;h FkhA dqN nsj ckn eSus iqu%rhljs Qksu ls Qksu fd;k rks eSMe us Qkasu mBk;k eSus dgk eSMe eS miHkksDrk gwW vkSj ckj ckj Qksu dj jgk gWw vki Qksu D;ksa ugh mBk jgh gSAeSMe dk tooc FkkA fd ;gkW gekjs vkfQl esa vejh”k cSBrs gSA vkidh ckr dk tokc vejh”k th nsxs afQj mUgksus irk ugha fdls Qksu fn;k ;g dgdj fd ;s gekjs vkfWlj gSA fQj mUgksus esjh ckr iwjh lquh ;g ckr dhjc 17 feuV pyh ysfdu esjh ckr dk dksbZ lUrks’k tud tokkc ugh FkkA dgus yxs fd ;s rks ftEesnkjh dEiuh dh gS ge D;k dj ldrs gSA vkidk fcy vfHk vizwoM gksdj ugha vk;k gSA vkils vuqjks/k iwoZd vkxzg dj jgk gwW fd vki lksp dj tokc fnft;sxk fd tc 23@10@2008 dks eq>ls dgk x;k vkSj flfyi nh x;h fd vki 23 rk0dks viuk fizUVj ystkuk rks 23 rkjh[k dks esjk fizUVj eq>s D;ksa ugha fn;k x;kA;fn 23 rk0dks fizUVj ugha cuk Fkk rks eq>s dky djds ;g D;ksa ugha crk;k x;k fd vkids fizUVj es vfHk le; vkSj yxsxkAfQj esjk fizUVj eq>s esjs Qksu dks ckj ckj D;ksa ugha mBk;k x;kAeSa vkidh dEiuh dk miHkksDrk gwW eq>s lUrq’V D;ksa x;kAesjs Qksu esa ckj ckj #0 D;ksa yxok;s x;s eS NksVh lhkSdjh djds vius ifjokj dks iky jgk gwW ;k fQj os #0 dsoy Qksu ij [kpZ djus ds fy;s mlds ckotwn Hkh dksbZ ;g dgus dks rS;kj ugha gSA fQj esjk fizUVj eq>s 26-10 dks esjs nqdku nkj ds ek/;e ls fn;k x;kA oks mldks ysdj esjs? kj vk;k vkSj dgus yxk fd vkidk fizUVj cu x;k gSAeSaus mlh ds lkeus pSd fd;k rks fQj mlesa ogh leL;k tks fn014-10 esa FkhAeSua vius nqdkunkj dks dkQh [kjh [kksVh lqukbZ fd vki bldks psd djds ugha yk;s gksA oks fizUVj dks fn027-10-200 dks iqu% ysdj x;k vkSj eq>s Qksu mlus tfj;s eksckby ij crk;k fd vkidk fizUVj ge ugha cuk ik;sxsaArc ls vkt rd esjk fizUVj nqdkunkj ds ;gkW j[kk gqvk gSAfnu izfr fnu mldh xkjUVh fudyrh tk jgh gSA dEiuh dh rjQ ls lqfo/kk eq>s nh x;h gSA eSa mlls ofUNr gwWAmUgha “krksaZ ds eqrkfcr eSus fizUVj fy;k FkkA eq>s ugha ekywe FkkA fd tks dEiuh bruh vPNh gSA og mruh gh [kjkc gksxhAgkFkh ds nkWr fn[kkus ds vkSj ]vkSj [kkus ds vkSj gksrs gSaA eq>s mIHkksDrk Qkasje esa Hkh tkuk gSApwWfd vkt dytkM-ks dh NqVVh iM- jgh gSA vkSj vnkyr dk ;s Hkh ;g ekuuk gSaA fd, d ckj vki yksxks ds vf/kdkfj;ksa ls Hkh lEidZ djuk pkfg;s FkkA eSus lSUVj ij vkidk bZ esy dk irk ekaxk rks ugha fn;k Qkau u0 ekWxkk rks ugha fn;k dg fn;k fd geyksxksa ds ikl ugha gSA

vkidks lwfpr djuk FkkA izkFkhZ iqfyl foHkkx esa dk;Zjr gSA pwfd eq>s miHkksDrk Qksje esa tkuk gSA vkidks lwfpr djuk FkkA eq>s vk”kk gS fd vki esjh leL;k dk lek/kku t#j djsxsa eS iqfyl foHkkx esa gwW tc esjk ;s gky vkidh dEiuh okyksa us fd;k lk/kkj.k O;fDr;ksa dk ;s yksx D;k gky djrs gksxsaA budh otg ls dEiuh dh cnukeh dSlh gksxhA ;s vki Lo;a vnkat yxk ldrs gSA eq>s vkils vk”kk gSA fd vki buds fo#} t#j dM-s ls dM-k dne mBkdj eq>sa voxr djk;sxsA ;fn vki, slk ugha djrs gSA rks etcwju eq>s dEiuh ds fo#} ekuuh; U;k;ky; dh lj.k esa tkuk iMsxkA

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Company: HP Printer
Country: India

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