HP - Printer HP 7380
Faulty Printer - Company not attending although within Warranty period

I purchased HP printer # HP 7380 (Sr. No. MY784630Y2) for Rs. 11, 250/= from M/s HP dealer in Kolkata M/s Vedanta Computer Sales Pvt. Ltd vide Tax Invoice # VCSPL/00064/0910 dated 02/04. Within a month itself, the Printer developed problems and lodged compalint vide Complaint IDs A028802001 - 8028803589. It was attended by IT job card # 922 dated 24/07 and replaced by HP printer (Sr. No. MY853820D2) which also proved to be equally faulty.

Now I am after HP sales & service BUT no one is attending to my complaint..(Panel Faulty; Display problem, etc)..

Today although it is within Warranty period, I am feeling really cheated..

Can someone suggest how to bring HP to task ..

Shankar

Phusro, Bokaro - 829144

Cell: 09334074601

Company: HP - Printer HP 7380
Country: India

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