HSBC Bank
To stop collection of EMI
- 02-09-2009
- 126
The General Health Insurance taken from TATA AIG Gen Insurance - Mumbai, for a monthly EMI of Rs.329/- got changed to a lower monthly EMI of Rs.130 plus over telephonic discussion which was agreed to by them duringt October. I was even told that the revised EMI letter will will be sent within SEVEN days, which did not come. Surprisingly, instead of receiving Rs.130 Plus, I got Rs.657 that is, Rs.329 x 2 = Rs.657. When contacted again over phone, I was told that to remit the same and the excess will be reimbursed. Subsequently, I paid the amount on 13-12 (Ref. HSBC Credit Card Statement for the period 19-10-08 to 18-11-08 refers). Subsequently, I have cancelled the General Health Insurance Policy. They even have given the cancellation reference. I received HSBC Bank's Credit Card Statement for the period 19-11-08 to 18-12-08 wherein it has been clearly mentioned that my Net Outstanding Balance as NIL. But to my shock & surpise, Bank's Statement for the period 19-12-08 to 18-01 is indicating the Net Outstanding Balance as Rs.329. I would like t to lodge a strong protest and sue them for the harassment. My HSBC Credit Card No. 4476 9299 9212 0714 (I repeat 4476 9299 9212 0714). Please accept my complaint and get me the justice.
Company: HSBC Bank
Country: India