HSBC Bank Credit Card
STILL RECEIVING STATEMENTS & PHONE CALLS AFTER SATTELMENT

Dear Sir,

This is regarding my HSBC GOLD CREDIT CARD.I was using HSBC CARD - 4384-5999-9928-9241, and had sattelled my Credit Card account in the year 2006 for Rs. 35000.and after that I am still receiving Credit Card statements regularly with interest charges and phone calls also from the recovery agents. I called and talked to the HSBC call centre (Customer Care Executive) several times regarding this issue but there was not any satisfactory answer as they always told me that talk to our recovery department, and when I called the recovery dept. they said that talk to Customer Care regarding this matter.

Then I went to NOIDA at HSBC BANK to solve this matter, and I met Mr. Hitesh Arora and explained him the whole matter and show my satellment latter. At that time he took my Credit Card number and said he will revert back soon. I had regular follow-up for more than 3 months with him but there was no proper responce from his side.after that he started avoiding me.

I was receiving phone calls from the HSBC recovery agents regarding the payments after 3 years (approx.). few days back I again Received a call from the recovery, and I again explained her the whole issue, Then she took my satellment number at that time after that I am still receving Credit Card statements with a huge amount of interest. Due to this matter me and my family is very much tensed. I request you to kindly solve this matter as soon as possible.

Regards,

Shivam Bhatia

Company: HSBC Bank Credit Card
Country: India

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