HSBC Bank Credit Card
Threatning for recover of unjustfied dues

I had a phone call received from HSBC Credit Card representative Mr. Deepak Kumar (Phone No. 011-45536029) on 12/11 around 12.50 PM and instructed to clear my dues in my HSBC credit card. I tried to make him understand that I have received a mail from HSBC regarding my disputed charges in my card but he could not understand it and forced me to make such payment and lastly threatned me using abusive words. Ultimately he threatned me that he would send 5-6 people to my residence and collect my disputed payment using muscle power.

The original fact was happened on 28/02. I had got a phone from HSBC customer care on that date by informing about their Card Protection Plan (CPP) but I was not interested about that and the said person convinced me by telling that some document would be sent at my address and after confirming from my side they shall debit some amount (I have forgotton that amount). But till date I have not received any document in regard of said card but they have debited the charges and claiming Rs.2230.62.

Please advice me at the earliest.

Company: HSBC Bank Credit Card
Country: India

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