HSBC Bnak/ Credit Card
Payment Dispute

Dear Sir/ Madam,

I am holding Credit Card of HSBC bank. My Card No. is 4384599990727926. In the billing statement of last month (October) I was charged Rs. 1850 against a payment towards BSES on 30th September. But in actual I made this payment online through my account around 11.00 PM on 30th September and cancelled after half an hour due to some reason (using link "Change/Delete Future Bill Payments" provided on HSBC website). Even though I got confirmation for the cancellation of this payment and there was actually no payment made to BSES, it was charged to my credit card.

This status of non payment to BSES can also be easily checked by assessing the BSES Account online on BSES website (www.bsesdelhi.com). To access this account you can use the consumer reference number (CRN No.) of this account as 2610038695.

Please look into the matter and revert back this transaction of Rs. 1850 into my account.

Manoj Bansal

Credit Card No. 4384 5999 9072 7926

Janakpuri,

New Delhi

Mobile:09910154500

Company: HSBC Bnak/ Credit Card
Country: India

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