HSBC
Credit Card

I had two FREE HSBC Credit Cards. The cards are not in use. I was not aware that HSBC credit cards came with an insurance policy. I paid for some time and then realised that I had not signed any policy document that would entitle me to use the insurance policy in case of need. I terminated payment on the policy. This was two years ago.

Since then I have been requesting HSBC to stop billing me for this. HSBC has not stopped billing me. The outstanding is now 600 times the amount that was originally unpaid.

The insurance policy has lapsed. HSBC has continued to demand payment for it.

Letters to HSBC have not produced any outcome. After promising to send someone to sort out the matter nobody has come. Instead call centre persons keep calling and it is useless talking to them.

Company: HSBC
Country: India

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