HSBC
HSBC Credit Crad issue

Hi,

I Was holding a HSBC card and i stoped using the crad after confirming from customer care that there is no outstanding against the card as on date in the month of Jan and droped HSBC Card.

Suddenly i received a letter from HSBC about outstanding against in card of RS 15, 927/-. Some collection agents also visited my home. i tried to contact customer care but could not reach them as my card was expired. I visited NOIDA (Sec 18) branch and met several people but ultimetly i was redirected to Mr. Hitesh Arora. During my discussion with him i asked for a statmement against which i had to pay the amount. He denied the statement but confirmed that it is not against any purchase but its against the late payment fees.

We negotiated to a amount of -. After that i visited 7 times HSBC branch and called him atleast 50 times to settle the issue. Now every month they are sending me the new statement with additional 800/-. Also they are threatning me to put my name on defaulter list.

Please suggest a way to solve this issue. I am planing to file a complain agaist the bank in consumer forum.

Any help in this issue will be highly appreciated.

regards,

Rajeev

9811865554

Company: HSBC
Country: India

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